Navigating MediCal
Medi-Cal is an important health support utilized by many HRC clients. In addition to basic medical care, certain clients will qualify for specialized care funded by Medi-Cal (e.g., shift nursing, In-Home Supportive Services, durable medical equipment). This Street Smarts section provides information on the Medi-Cal program, to allow you to assist clients in accessing the Medi-Cal services available to them.
The Department of Health Care Services Website www.dhcs.ca.gov. provides general information on MediCal services, providers, and resources for people with disabilities.
Documents to Apply for Medi-Cal
Medi-Cal & Undocumented Clients
Medicare Low Income Beneficiary Application -Coverage of Medicare Premiums for Low Income Clients
Medi-Cal and Private Insurance
If a client has Medi-Cal and private health insurance, the private health insurance will act as the primary coverage. Medi-Cal will act as secondary coverage. Private insurance should be billed first for all medical services; services that are denied by private insurance may be submitted to Medi-Cal for approval and funding.
Medi-Cal for Clients in Long-term Care Facilities
If the client had Medi-Cal benefits before entering the long-term care facility (e.g., a Skilled Nursing Facility (SNF) or Intermediate Care Facility (ICF)), the previous benefits remain in place for up to 3 months. After that time, the client must apply for Long-Term Medi-Cal or the benefits will be terminated.
Replacement Medi-Cal Cards
The client can call the LA County Medi-Cal Help Line at (877) 597-4777 to request a replacement Medi-Cal card.
More information
- HRC Booklet: What is Medi-Cal?
- Medi-Caid Home and Community-Based (HCBS) Waiver brochures on the DDS website: (English) (Spanish)
- Medi-Cal Working Disabled Program – keep your Medi-Cal if you are disabled and working.
- Other Healthcare Programs/ Resources