We are committed to listening to and receiving feedback from the individuals and families we serve. One of the ways we do that is through surveys, which is the primary measure we use to see if our work on the Strategic Plan positively impacts the individuals and families we serve.
This survey asks about your experiences, opinions, and satisfaction with Harbor Regional Center across several important areas:
In May and June 2024, we sent out the Individual and Family Experience and Satisfaction Survey to all the individuals and families we serve. The survey covered four main areas: Communication and Delivery of Information, Customer Service, Person-Centered Service Planning, and the Diversity of Harbor’s Provider Community. We are so thankful to everyone who took the time to share their valuable feedback with us.
We are excited to share these results with you!
Thank you for your partnership as we work together to shape the future of Harbor Regional Center!